Privacy Policy
This Privacy Policy describes how leicestergiving.uk (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website and use our services related to Drop The Boss gaming content. We are committed to protecting your privacy and ensuring transparency about our data practices.
Last updated: 2nd September 2025
Data Controller
The data controller responsible for your personal information is:
25 King William Street, London EC4R 9AT, United Kingdom
Email: [email protected]
Information We Collect
Information You Provide Directly
Contact Information:
- Name and email address when you contact us
- Feedback and comments submitted through our contact forms
- Newsletter subscription details (if applicable)
Communication Records:
- Records of correspondence when you contact us
- Customer service interactions
- Support ticket information
Information Collected Automatically
Technical Data:
- IP address and location data
- Browser type and version
- Operating system
- Device information (mobile, desktop, tablet)
- Screen resolution and display settings
Usage Data:
- Pages visited on our website
- Time spent on each page
- Referral sources (how you found our site)
- Click patterns and navigation paths
- Date and time of visits
Cookies and Similar Technologies:
- Session cookies for functionality
- Analytics cookies for performance tracking
- Preference cookies for personalisation
- Third-party cookies from integrated services
Legal Basis for Processing
We process your personal data based on the following legal grounds under UK GDPR:
| Purpose | Legal Basis |
| Website functionality | Legitimate interests |
| Analytics and improvements | Legitimate interests |
| Customer communication | Legitimate interests |
| Newsletter (if applicable) | Consent |
| Legal compliance | Legal obligation |
| Security and fraud prevention | Legitimate interests |
How We Use Your Information
Website Operation and Improvement
- Provide and maintain our website functionality
- Analyse website performance and user behaviour
- Identify and fix technical issues
- Improve user experience and content quality
Communication and Support
- Respond to your enquiries and requests
- Provide customer support services
- Send administrative communications about our services
- Process feedback and suggestions
Analytics and Research
- Understand how visitors use our website
- Identify popular content and features
- Measure the effectiveness of our content
- Conduct market research and analysis
Security and Compliance
- Protect against fraud, abuse, and security threats
- Comply with legal obligations and regulatory requirements
- Maintain records for audit purposes
- Enforce our terms of service
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted service providers who assist us in operating our website:
Analytics Providers:
- Google Analytics for website traffic analysis
- Other analytics tools for performance measurement
- Data is anonymised where possible
Technical Service Providers:
- Web hosting services
- Content delivery networks (CDNs)
- Security services and monitoring tools
Communication Services:
- Email service providers for customer communications
- Contact form processing services
Legal Requirements
We may disclose your personal information if required by law or in response to:
- Valid legal processes, such as subpoenas or court orders
- Requests from law enforcement or government agencies
- Protection of our rights, property, or safety
- Protection of our users or the public
Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity, subject to the same privacy protections.
International Data Transfers
We primarily process data within the UK and EU. When data is transferred outside these regions, we ensure appropriate safeguards are in place:
- Adequacy decisions recognised by the UK Government
- Standard contractual clauses approved by data protection authorities
- Certification schemes and codes of conduct
- Binding corporate rules for multinational organisations
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy:
| Data Type | Retention Period | Reason |
| Contact enquiries | 3 years | Customer service and follow-up |
| Website analytics | 26 months | Performance analysis and improvements |
| Security logs | 12 months | Security monitoring and investigation |
| Marketing communications | Until unsubscribe | Consent-based communications |
Data is securely deleted when no longer required, unless extended retention is necessary for legal compliance.
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right of Access
Request copies of your personal data and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data in certain circumstances.
Right to Restrict Processing
Request limitation of processing in specific situations.
Right to Data Portability
Receive your personal data in a structured, commonly used format.
Right to Object
Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent
Withdraw consent for consent-based processing at any time.
Right to Lodge a Complaint
Contact the Information Commissioner’s Office (ICO) if you believe your rights have been violated.
Data Security
We implement appropriate technical and organisational measures to protect your personal data:
Technical Measures:
- Encryption of data in transit and at rest
- Secure hosting infrastructure
- Regular security updates and patches
- Access controls and authentication systems
Organisational Measures:
- Staff training on data protection
- Regular security assessments
- Incident response procedures
- Data minimisation practices
Third-Party Security:
- Due diligence on service providers
- Contractual data protection obligations
- Regular security reviews and audits
Children’s Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will delete such information promptly.
Parents and guardians who believe their child has provided personal information should contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our data processing practices
- New legal requirements or regulatory guidance
- Technological developments
- Business evolution
Notification Methods:
- Prominent notice on our website
- Email notification to registered users (where applicable)
- Updated “last modified” date at the top of this policy
Significant changes will be communicated at least 30 days before taking effect.
Cookies and Tracking Technologies
Detailed information about our use of cookies and similar technologies is available in our separate Cookie Policy. This includes:
- Types of cookies we use
- Purposes for cookie usage
- How to control cookie settings
- Third-party cookie information
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to external sites. We recommend reviewing the privacy policies of any third-party websites you visit.
We are not responsible for the privacy practices or content of external websites.
Business Contact Information
For privacy-related enquiries, complaints, or to exercise your data subject rights:
Email: [email protected]
Postal Address: 25 King William Street, London EC4R 9AT, United Kingdom
Business Hours: Monday to Friday: 9:00 AM – 5:00 PM GMT
Data Protection Officer: For complex privacy matters, please direct enquiries to our designated privacy contact at the above email address.
Regulatory Information
This Privacy Policy complies with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
